Last Updated: 01 January 2024
1. Introduction
Welcome to Golf Edge Store (“we,” “our,” or “us”). By accessing our website at golfedgestore.com and making purchases from our store, you agree to comply with and be bound by the following terms and conditions of use. Please review these terms carefully before using our website or purchasing our products.
Our store specializes in high-quality golf equipment and apparel, catering to golf enthusiasts of all levels who value performance, quality, and value in their sporting goods.
2. User Obligations and Responsibilities
By using our website, you agree to:
- Provide accurate and complete information when creating an account or placing an order
- Use the website only for lawful purposes and in accordance with these terms
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized use of your account
- Be responsible for all activities that occur under your account
- Ensure that you are of legal age to form binding contracts in your jurisdiction
- Verify that products ordered meet your requirements before purchase
3. Products and Services Description
Golf Edge Store offers a wide range of golf equipment and accessories including:
- Golf bags (cart bags, gear bags)
- Golf clubs (drivers, fairway woods, hybrids)
- Golf balls and gloves
- Golf apparel (base layers, clothing, caps, headwear)
- Golf buggies and accessories
- Game tracking technology and GPS units
- And other golf-related equipment
We strive to accurately describe and display our products. However, slight variations in color or appearance may occur due to photographic lighting or device display settings.
All prices are listed in Australian Dollars (AUD) unless otherwise specified.
4. Order and Payment Terms
Order Process:
- Orders are processed within 1-2 business days after payment confirmation
- Order confirmation does not signify our acceptance of your order; we reserve the right to cancel any order for any reason
- In case of cancellation, we will provide a full refund of any payment received
Payment Methods:
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Shipping:
We ship globally except to some Asian countries and remote locations. Shipping options include:
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
- Free Shipping: Available on orders over $50 via EMS (15-25 business days after dispatch)
Delivery times may vary during holiday periods or due to circumstances beyond our control.
5. Returns and Refunds
We want you to be completely satisfied with your purchase. Our returns policy includes:
Eligibility for Returns:
- Items must be returned within 15 days of receipt
- Items must be in original condition, unused, and unworn
- Original packaging and all tags must be attached
- Original receipt or proof of purchase must be provided
Non-Returnable Items:
- Base layers (for hygiene reasons)
- Caps and headwear (for hygiene reasons)
- Clearance items (marked as final sale)
Return Process:
- Contact our customer service at [email protected] within 15 days to request a Return Merchandise Authorization (RMA) number
- Complete the returns form provided by customer service
- Securely package the item(s) with original packaging and documentation
- Ship to our returns address (provided with your RMA number)
Refunds:
- Refunds are processed within 5 business days after we receive and inspect your return
- Credit card refunds: 5-10 business days
- PayPal refunds: 3-5 business days
- Customers are responsible for return shipping costs unless the return is due to our error or a defective product
6. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Golf Edge Store or our content suppliers and is protected by Australian and international copyright laws.
You may not reproduce, distribute, modify, display, prepare derivative works of, or otherwise use any content from our website without our prior written consent.
The Golf Edge Store name and logo are trademarks of our company. You may not use these marks without our prior written permission.
7. Limitation of Liability
To the fullest extent permitted by law, Golf Edge Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:
- Your access to or use of, or inability to access or use, the website
- Any conduct or content of any third party on the website
- Any unauthorized access to or use of our servers and/or any personal information stored therein
- Any interruption or cessation of transmission to or from our website
- Any bugs, viruses, Trojan horses, or the like that may be transmitted to or through our website
Our total liability to you for any claim arising out of or relating to these terms or our products shall not exceed the amount you paid for the product(s) that form the basis of the claim.
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.
8. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of Australia and the state of Western Australia. Any disputes arising from these terms or your use of our website shall be resolved in the courts located in Western Australia.
9. Changes to Terms
We reserve the right to modify these terms at any time. We will post the updated terms on our website with a revised “Last Updated” date. Your continued use of our website after any changes constitutes your acceptance of the new terms.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Address: 32 Cubbine Road, WARRALAKIN, AU 6421
We aim to respond to all inquiries within 24 hours during business days.
